Facility Services for Education
1845 Midpark Road, Suite 201, Knoxville, TN 37921

What percentage of preventative maintenance actions are completed, on average, each month:
Are there Key Performance Indicators (KPI’s) established to measure, at a minimum, Facilities Management Productivity by Department, Customer Satisfaction, and Financial Performance?
Do you have a complete and comprehensive asset inventory in place down to the component level for all buildings and building systems?
Is there a QA system in place that includes multi-level inspections but also gauges customer satisfaction from all stakeholder groups via interviews / surveys for all FM departments?
What percentage of maintenance related work, on average, is planned vs unplanned each month?