Jennifer Mitchell - Regional Director of Operations
Jennifer Mitchell’s SSC journey began in 2012, when Texas A&M University outsourced their custodial services to SSC. A custodial supervisor at the time, Jennifer and her team had the usual worries that come with transition: “Would we keep our jobs and maintain our benefits?” SSC promised to retain employees who wanted to stay on and let the team know their benefits would be better in some cases.
During the transition, Jennifer attended a meeting with A&M and SSC staff. “I chatted before and after the meeting with a very nice gentleman who worked for SSC. He asked me about my role, team, and family and made sure to discuss my concerns with me. Only later did I find out I’d been talking to the president of the company. That was when I knew this was the right decision. I knew I was going to work for a company that truly valued people.
Within a year of SSC’s arrival, Jennifer was promoted from custodial supervisor to assistant manager. A year after that, a new unit director position became available at Texas State in San Marcos, Texas – about two hours from College Station, the home of A&M. Because of her success with SSC, Jennifer was asked to consider it and went to San Marcos for a campus tour. She never looked back. As an SSC employee, Jennifer has opportunities to grow and consistent support in her career. She is now a Regional Director of Operations for SSC.