Putting Her Knowledge to Good Use
Regional Director of Operations, Texas
Michelle Garcia came to SSC in 2002 to join our manager-in-training (MIT) program, which provides recent college grads with the opportunity for leadership development, hands-on learning, and a robust mentoring program. “The MIT program is great— the knowledge and training our people receive prepares them to have their own account,” says Michelle. Because of her success as a manager, Michelle was given opportunities to manage several of SSC’s accounts over the years. Michelle has been with SSC for over 15 years, and she credits her success to what she has learned on the job.
“At SSC, you learn so much more than just how to be a custodian,” says Michelle. “You learn how to build relationships, you learn how to be involved with your accounts, you learn how to take care of your clients, and you learn how to be an example for the people you work with each day. We’re not a custodial company — we’re a people company.”
One of the things Michelle is particularly proud of is the relationship she and her teams have with the students at their schools. “It’s important to us to set a good example for those kids and to show them the value of hard work and being responsible,” Michelle says. “By the work we do, we can show them how important it is to take pride in what you do.”
Michelle is grateful for the opportunities she’s had with SSC, saying, “I’m where I am today because of the decisions I’ve made — the decision to join SSC all those years ago was a great one!”